How We Operate

Home is Where the Heart is Home Care, LLC uses a software system that allows our caregivers to view the client care plan, get directions to the client home, along with clocking in and clocking out on their cell phone. Caregivers will also mark off tasks and add care notes daily. We also capture the client and caregiver signatures upon clock out. The system also alerts us if a caregiver is late clocking in. It is a GPS system that allows families peace mind knowing that the caregiver is with their loved one. The system would alert management if the caregiver left before their shift was over.


Once you call Home is Where the Heart is Home Care, LLC you will speak to an owner who will ask questions along with entering possible client information into the system. Once this has occurred an appointment can be set to meet with the family to sign on for services. At this time a care plan will be entered, a schedule and start day set along with signing all necessary paperwork.


Please keep in mind it takes 2-3 weeks to get a routine with a new client. Do not get discouraged. We like to have a main caregiver in the home along with 2 others who are familiar. This helps with report offs, vacations or any other time a shift needs filled. Contact Us Today!




Home Is Where The Heart Is Home Care, LLC

Steubenville, OH 43953

Mon - Sun: 9am - 5pm

Appointment Only

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