Home Is Where The Heart Is Home Care focuses on providing reliable caregivers. We hire State Tested Nurse Aides, Certified Nurse Aides, Patient Care Techs, and other caregivers having relevant experience. Using a software system that is downloaded onto each caregivers phone allows management to know the caregivers location due to geofencing on the app. Our software will alert management if a caregiver is late clocking in or would try to leave the client home before the shift had ended.
We develop individualized non-medical care plans for each client. We work with the family and/or the client to develop a list of daily tasks that will be completed on every shift. The caregiver will "check off" the tasks on their smartphone app, as completed, and enter care notes. If a task is not completed, then the caregiver is required to document a reason. At the end of the care session, the client, (if he or she is able), will sign the care note to indicate that everything was completed satisfactorily.
New client calls are answered by the owners of the company. Asking questions about what is needed for their loved ones and setting a FREE consultation is the appropriate step. Once the consultation date is set for management to meet with the family the following will occur: Discussion of services needed, plan of care along with tasks to be completed, a start date along with a schedule & intake paperwork completed.